If you are concerned about a student's health or behavior, and your concern is not considered an emergency, please submit a DukeReach report.
We provide case management services including coordination, advocacy, referrals, and follow-up services for students who are experiencing significant difficulties related to mental healthy, physical health, psycho-social adjustment, post-hospitalization support, and coordination of care.
If you or someone else is in any kind of immediate, physical danger call Duke Police at 919-684-2444 or 911..
For urgent concerns after business hours, call Duke Police 919-684-2444 or contact the Dean On-Call 984-287-0300.
If you are calling from an international number, contact Duke Police (919-684-2444) directly to ensure a prompt connection.
DukeReach staff is mandated by Title IX to report violations of the Student Sexual Misconduct Policy including information regarding sexual misconduct, stalking, harassment, domestic violence, and dating violence.
We will notify the Gender Violence Prevention Office, the Office of Student Conduct and Community Standards, and the Title IX Coordinator with the names of the parties involved and the details of the report.
If the report indicates concerns for a student's physical health we will notify and work alongside Student Health to coordinate support and provide a wellness check.
Residential Students: We will work with Housing and Residence Life staff to make contact with the student to ensure health and safety, and assess the situation to determine whether long-term follow-up is appropriate.
Off-campus and Graduate & Professional Students: DukeReach staff will attempt to connect with student via email, text or phone, to make contact with the student to ensure health and safety, and assess the situation to determine whether long-term follow-up is appropriate.
If the report indicates concerns for a student's mental or emotional health we will notify and work alongside CAPS to coordinate support and provide a wellness check.
Concerns for a student in distress: DukeReach staff will contact the reporter and student(s) involved and advise follow-up. We will include CAPS and an Emergency Department evaluation as necessary.
Concerns for harm to others: DukeReach staff will contact Duke Police, provide consultation, and follow up via Behavioral Assessment Team triage.
If the report indicates concerns for a student's academic success we will notify and work alongside the student's academic dean or the appropriate graduate or professional school contact.
If the report indicates housing-related concerns like a disagreement with a roommate, we will notify and coordinate with Housing and Residence Life to provide support and assistance.
If the report indicates needing help in gaining accommodations, whether housing or academic, we will notify and coordinate with the Student Disability Access Office to provide support and assistance.