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Counseling & Psychological Services

Your campus resource for 24/7 crisis intervention and mental wellness resources.

Home Health & Wellness Counseling and Psychological Services

Counseling and Psychological Services (CAPS)

The mission of Duke University's Counseling and Psychological Services (CAPS) is to provide excellent quality of care to undergraduate and graduate students. We are committed to demonstrating empathy and trust with students, one another, campus and community partners, and other stakeholders. As social justice motivates our work, all students will experience acceptance and compassion, and affirmation for their lived identities and life experiences.

CAPS Winter Break

The CAPS office will be closed from Monday, December 23, 2024 through Wednesday, January 1, 2025 for the University's Winter Break. For mental health crisis assistance, please call 919-660-1000, and press option 2 to be connected with our after-hours counselor.

Services We Provide

Join Our Clinical Referral Panel

Duke CAPS is seeking licensed clinicians to join our referral community of mental health professionals for a unique opportunity to support students in need. We welcome clinicians with a variety of specialties, including but not limited to, anxiety, ADHD, depression, trauma, and relationship issues. Apply today to be part of this important initiative to contribute to student well-being. The application deadline is December 31, 2024 at 11:59 PM EST. For questions about this opportunity, please email Dr. Renee Evans and Arlana Speller at dukecapsoutreach@duke.edu.

APPLY here

Looking to start services with CAPS? 

  1. You can either call 919-660-1000 or visit us in person on Monday - Friday, 9:00am - 4:00pm. There is no appointment needed to get started with CAPS.
  2. You will then complete some paperwork and meet with a member of our staff for approximately 15 - 20 minutes to discuss your specific goals.
  3. A collaborative plan will be developed based on your needs. This may include referrals to a psychiatrist, a community mental health provider, group counseling, or one of our counselors. 

CAPS Fall 2024 Clinical Hours of Operation:

Mon. - 9:00am - 4:00pm
Tues. - 9:00am - 4:00pm
Wed. - 9:00am - 4:00pm
Thurs. - 9:00am - 4:00pm
Fri.  - 9:00am - 4:00pm

The CAPS office will be closed from Monday, December 23, 2024 through Wednesday, January 1, 2025 for the University's Winter Break. For mental health crisis assistance, please call 919-660-1000, and press option 2 to be connected with our after-hours counselor.

 

CAPS Location:

We are located on the 3rd floor of the Student Wellness Center on West Campus next to Penn Pavilion.

Address: 305 Towerview Drive, Durham, NC 27708

Parking: The closest parking garage is located at the Bryan Center at your own expense.

In case of an emergency call Duke Police at 919-684-2444 or 911.

Urgent Concerns

If you have an urgent concern about yourself or another student after-hours call:

  • CAPS: 919-660-1000, option 2 for confidential mental health crisis assistance 
  • 24/7 Tele-mental Health services are also available to all Duke students through Timely Care
  • Students studying at international locations may find information about support here.

Gender Violence

The Gender Violence Intervention Coordinator (GVIC) provides confidential support, evidence-based therapy and referrals to key resources that will assist in recovery from gender violence including sexual assault, interpersonal violence, stalking, sexual exploitation and sexual harassment. The goal is to empower students and their supports to make informed decisions while providing you with all the support you need. To access services you can:
 
  • Walk into or call CAPS during business hours to complete an intake and get set up for services
  • Call the Gender Violence Support Line at 984-569-0592. This line is covered 24/7 for support only and you can expect a response within 24 hours. If you are experiencing a mental health crisis you can call the 24/7 CAPS Crisis Line at 919-660-1000 (press 2 for weekends, evenings and holidays) or the National Mental Health Line at 988. If you are in immediate physical danger, please call 911. 

 

National Emergency Resources

Meet our Staff

Our staff includes psychologists, clinical social workers, and psychiatrists all with experience working with college-age adults.

CAPS Staff Directory

Additional Information

Authorizations to Disclose Private Health Information

WHAT IS HIPAA?

In response to growing concerns about keeping health information private, Congress passed The Health Insurance standards to protect an individual's personal health information. Most health-care providers in the country were required to implement these standards by April 14, 2003.

The Health Insurance Portability and Accountability Act, or HIPAA, requires health care professionals to protect privacy and create standards for electronic transfers of health data. The Office for Civil Rights at the Department of Health and Human Services will enforce the regulations and impose penalties on institutions that do not make a good-faith effort on privacy and security. HIPAA came about because of the public's concern about how health care information is used. HIPAA gives patients more control over their own health information.

Duke Health Enterprise (DHE) is taking steps to provide you, our patient, with these patient rights, which include the right:

  • To inspect and obtain a copy of your health information.
  • To request that Duke Health Enterprise (DHE) amend health information in your records.
  • To receive an accounting of certain disclosures we have made of your health information.
  • To request that we restrict the use and disclosure of your health information.
  • To request how and where we may contact you about medical matters.
  • To receive a written notice of how we may use your health information.

HIPAA requires health care providers like DHE to follow certain rules to protect the privacy of patients' health information. For instance, DHE employees are not allowed to access information on patients unless they need the information to perform their jobs. Employees have received training on how to protect patient information, whether that information is spoken, on paper, or kept in a computer.

The Duke Health Enterprise is participating in this effort along with the majority of other health-care providers in the United States. Compliance with the HIPAA privacy rule is important to continuing our tradition of patient confidentiality.

At Duke, patients have a right to privacy! If you have a question about HIPAA or wish to report a privacy concern, please call 1-800-688-1867.

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