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Counseling & Psychological Services

Your campus resource for 24/7 crisis intervention and mental wellness resources.

Home Health & Wellness Counseling and Psychological Services

The mission of Duke University's Counseling and Psychological Services (CAPS) is to provide excellent quality of care to undergraduate and graduate students. We are committed to demonstrating empathy and trust with students, one another, campus and community partners, and other stakeholders. As social justice motivates our work, all students will experience acceptance and compassion, and affirmation for their lived identities and life experiences.

Services We Provide

Looking to start services with CAPS? 

  1. You can either call 919-660-1000 or visit us in person on Monday - Friday, 9:00am - 4:00pm. There is no appointment needed to get started with CAPS.
  2. You will then complete some paperwork and meet with a member of our staff for approximately 15 - 20 minutes to discuss your specific goals.
  3. A collaborative plan will be developed based on your needs. This may include referrals to a psychiatrist, a community mental health provider, group counseling, or one of our counselors. 

CAPS Spring 2024 Hours of Operation:

Mon. - 8:00am - 5:00pm
Tues. - 8:00am - 5:00pm
Wed. - 8:00am - 5:00pm
Thurs. - 8:00am - 5:00pm
Fri.  - 8:00am - 5:00pm

*Hours are subject to change during school breaks.

CAPS will be closed on Monday, January 15, for Martin Luther King Jr. Day. For emergencies, please call 911. For mental health crisis concerns, please call 919-660-1000, and press option 2 to be connected with an after-hours counselor. 

 

CAPS Location:

We are located on the 3rd floor of the Student Wellness Center on West Campus next to Penn Pavilion.

Address: 305 Towerview Drive, Durham, NC 27708

Parking: The closest parking garage is located at the Bryan Center at your own expense.

In case of an emergency call Duke Police at 919-684-2444 or 911.

Urgent Concerns

If you have an urgent concern about yourself or another student after-hours call:

  • CAPS: 919-660-1000, option 2 for confidential mental health crisis assistance 
  • 24/7 Tele-mental Health services are also available to all Duke students through Timely Care
  • Students studying at international locations may find information about support here.
  • Student Affairs/Dean on-call: 984-287-0300

Sexual Violence

If you have been assaulted, or know someone who has, visit Gender Violence Resource page for contact information and support services.

National Emergency Resources

Meet our Staff

Our staff includes psychologists, clinical social workers, and psychiatrists all with experience working with college-age adults.

CAPS Staff Directory

Additional Information

Authorizations to Disclose Private Health Information

WHAT IS HIPAA?

In response to growing concerns about keeping health information private, Congress passed The Health Insurance standards to protect an individual's personal health information. Most health-care providers in the country were required to implement these standards by April 14, 2003.

The Health Insurance Portability and Accountability Act, or HIPAA, requires health care professionals to protect privacy and create standards for electronic transfers of health data. The Office for Civil Rights at the Department of Health and Human Services will enforce the regulations and impose penalties on institutions that do not make a good-faith effort on privacy and security. HIPAA came about because of the public's concern about how health care information is used. HIPAA gives patients more control over their own health information.

Duke Health Enterprise (DHE) is taking steps to provide you, our patient, with these patient rights, which include the right:

  • To inspect and obtain a copy of your health information.
  • To request that Duke Health Enterprise (DHE) amend health information in your records.
  • To receive an accounting of certain disclosures we have made of your health information.
  • To request that we restrict the use and disclosure of your health information.
  • To request how and where we may contact you about medical matters.
  • To receive a written notice of how we may use your health information.

HIPAA requires health care providers like DHE to follow certain rules to protect the privacy of patients' health information. For instance, DHE employees are not allowed to access information on patients unless they need the information to perform their jobs. Employees have received training on how to protect patient information, whether that information is spoken, on paper, or kept in a computer.

The Duke Health Enterprise is participating in this effort along with the majority of other health-care providers in the United States. Compliance with the HIPAA privacy rule is important to continuing our tradition of patient confidentiality.

At Duke, patients have a right to privacy! If you have a question about HIPAA or wish to report a privacy concern, please call 1-800-688-1867.

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