Student Affairs Housing & Residence Life (HRL) partners with the Facilities Planning and Operations (FPO) team to manage the facilities operations of all student residences.

After a student moves out, FPO staff cleans each empty room/apartment and corrects any known deficiencies to ensure sanitary conditions before new occupancy.

All window AC units are cleaned by the FPO maintenance staff at least twice per year. New filters are installed and a surface disinfectant is applied immediately before the start of each academic year. 

Ducts are routinely cleaned during the summer and inspected throughout the year.

FPO works in coordination with the University's Occupational & Environmental Safety Office to contract with an independent IAQ contractor who tests indoor environmental conditions of each building prior to students moving in. Surveillance tests are also conducted during breaks in the academic calendar and when conditions merit. In addition, FPO has been systematically replacing building materials prone to mold growth with mold-resistant options, such as replacing carpets with tile flooring. The FPO team also places DAMP-RID containers in all student rooms that have window a/c units on an annual basis. Buildings include: Alspaugh, Bassett, Brown and Pegram, Wilson, Giles, Epworth, East House and West House, and Gilbert-Addoms and Southgate.

FPO Housekeeping staff is responsible for keeping building common areas clean. Students are expected to maintain their rooms in a safe and sanitary condition.

FPO attempts to respond to non-emergency maintenance requests within 1-2 business days. 

Water leaks are given high priority and may be responded to outside normal business hours. FPO uses an outside damage control company to address large scale water damage. Report by submitting a FixIt ticket. 

After a work order is completed, FPO communicates the details of the incident and corrective action to the HRL Campus Office, which then informs the student of the resolution.

FPO assesses the situation and determines the appropriate course of action, which may include cleaning and sanitizing, air filter replacements, complete window unit replacement, and some plumbing repairs. For central heating, ventilation, and air conditioning issues, large plumbing repairs, or leaking pipes in walls, FPO partners with FMD to fix building systems or sanitize ductwork as needed. 

If mold appears extensive, FPO engages with the Occupational and Environmental Safety Office (OESO) or outside certified professionals for air quality and mold testing and remediation. Additionally, HRL will reassign students to temporary accommodations if OESO professionals identify concerns about the need for mold remediation. 

FPO works in coordination with the University's Occupational & Environmental Safety Office to contract with an independent IAQ contractor who tests indoor environmental conditions of each building prior to students moving in. Surveillance tests are also conducted during breaks in the academic calendar and when conditions merit.