Providing evidence-based, student-centered healthcare to the campus community.
Insurance Open Enrollment
To complete your enrollment, access further details, including plan options, waiver forms, and additional resources, please visit the dedicated insurance enrollment portal opening on November 13.
If you would like to make an appointment call (919) 681-9355. Choose option 1 for non-urgent appointments. Choose option 2 for same-day appointments.
Online scheduling is available for non-same day medical provider appointments via the Duke My Health portal. Appointments for same-day sick visits, travel medicine, and immunizations need to be scheduled by phone. A Duke My Health account can be created when scheduling a first appointment by phone or during a first visit to Duke Student Health.
Students are seen by appointment only. Same-day appointments are available depending on the demand and time of day. Contacting us as early as possible is the best way to maximize your chance of getting a same-day appointment.
If no appointments are available, students will be assessed by a triage nurse and provided with an appropriate plan of care. This may consist of guidance on how to manage symptoms at home and/or being scheduled for the next available appointment, emergency expedited care, or referred to an off-campus treatment center.
We always do our best to work in patients with acute illnesses and injuries.
Hours
- Monday - Wednesday: 8:00 am - 4:30 pm*
- Thursday: 9:00 am - 4:30 pm*
- Friday: 8:00 am - 4:30 pm*
- Saturday & Sunday: Closed
*Closed daily from 12:00 pm – 12:30 pm for lunch
After-hours support:
- For all medical emergencies call 911.
- To speak with a nurse after-hours about any non-emergency medical issue call 919-681-9355 and choose option 2.
Local Walk-In Urgent Care Clinics & Emergency Rooms
We are located on the 2nd floor of the Student Wellness Center on West Campus next to Penn Pavilion.
Address: 305 Towerview Drive, Durham, NC 27708
Parking: We have four parking spots that can be used on a first-come, first-served basis directly across from the Student Wellness Center on Union Drive. You will need to obtain a parking pass from the front desk.
The closest parking garage is located at the Bryan Center at your own expense.
Additional Information
Releases
- Authorization for Treatment for Students Under 18
- Release Medical Records from Duke Student Health
- Students may use this form to release records to their parent or guardian.
- Release Medical Records to Duke Student Health
- Students may use this form to release records from another provider to Student Health.
- Student may use this form to request records from their ADHD specialist.
Immunization
- Immunization Requirements for Undergraduate Students
- Immunization Requirements for Graduate Students
- Immunization Requirements for Health Science Students
Allergy Clinic
- Consent Form for Allergy Immunothearpy
- Request For Allergy Immunotherapy - Non-Student Health Provider
Email Completed Forms to Student Health
The Student Health Fee covers most of the services offered at Student Health if medically indicated and rendered by a Student Health Provider.
Health Services covered by the health fee
Medical care for acute and chronic illness and minor injuries, physical exams, routine medical care, gynecological exams (does not include cost of associated lab tests, such as pap smear and STI screening), allergy shot administration, pregnancy testing, after hours nurse consultations, and in-house lab tests.
Lab tests covered by the health fee
Urinalysis, wet prep for vaginal infections, and rapid tests for strep throat, mononucleosis, pregnancy and flu.
The Student Health fee also covers a variety of other services including:
- Nutrition Counseling
- Wellness Promotion & Risk Mitigation Programs
- Mental Health Services
- Sexual Violence Support Services
Services not covered by the health fee
X-rays and imaging; prescription medications; medical care provided in the emergency department, hospital, or other non-student healthcare facility, care provided by specialists, including those working within the student health facilities such as dermatology and endocrinology; T-spot (tuberculosis blood test); immunizations; contraceptives; dental care; pregnancy care or deliveries; and most laboratory tests.
Services that are not covered by the health fee are the financial responsibility of the student.
If you are unsure whether a service is covered, please contact Student Health prior to receiving the service.
What is HIPAA?
In response to growing concerns about keeping health information private, Congress passed The Health Insurance standards to protect an individual's personal health information. Most health-care providers in the country were required to implement these standards by April 14, 2003.
The Health Insurance Portability and Accountability Act, or HIPAA, requires health care professionals to protect privacy and create standards for electronic transfers of health data. The Office for Civil Rights at the Department of Health and Human Services will enforce the regulations and impose penalties on institutions that do not make a good-faith effort on privacy and security. HIPAA came about because of the public's concern about how health care information is used. HIPAA gives patients more control over their own health information.
Duke Health Enterprise (DHE) is taking steps to provide you, our patient, with these patient rights, which include the right:
- To inspect and obtain a copy of your health information.
- To request that Duke Health Enterprise (DHE) amend health information in your records.
- To receive an accounting of certain disclosures we have made of your health information.
- To request that we restrict the use and disclosure of your health information.
- To request how and where we may contact you about medical matters.
- To receive a written notice of how we may use your health information.
HIPAA requires health care providers like DHE to follow certain rules to protect the privacy of patients' health information. For instance, DHE employees are not allowed to access information on patients unless they need the information to perform their jobs. Employees have received training on how to protect patient information, whether that information is spoken, on paper, or kept in a computer.
The Duke Health Enterprise is participating in this effort along with the majority of other health-care providers in the United States. Compliance with the HIPAA privacy rule is important to continuing our tradition of patient confidentiality.
At Duke, patients have a right to privacy! If you have a question about HIPAA or wish to report a privacy concern, please call 1-800-688-1867.